|Status||Compulsory/Courses of Limited Choice|
|Level and type||Undergraduate Studies, Professional|
|Field of study||Business Management and Administration|
|Academic staff||Ilona Ezera, Janīna Stašāne, Ilze Kricka|
|Credit points||2.0 (3.0 ECTS)|
Characteristics of information. Verbal and non-verbal information. Process of communication. Written communication. Oral communication. Talking to the point..
Goals and objectives
of the course in terms
of competences and skills
|The goal of the course is to provide students with knowledge about the factors influencing the effectiveness of communication and organisation of business communication in a company. Having completed the course, students will be able to process documents individually. With several practical techniques, students develop personal communication skills.|
Students understand the basics of effective communication and can use their knowledge in practice. Students can detect and prevent mistakes in communication. - Individual and team work. Tests. Criteria: can find reasons for loss or misinterpretation of information in a communication process.
Students are able to create and do format documents. - Individual work, tests. Criteria: can evaluate juridical force of documents, taking into account legal, procedural and formal conditions.
Students are able to work in a team, can provide arguments for their opinion and reach a motivated agreement, taking into account ethical norms. Students are able to prepare an oral presentation. - Task for team work, tests. Criteria: can choose methods for organising the information and argumentation according to a particular situation.